Request Service The Board Repair Guy

What help do you need?

If known, select the type of module

Vehicle year *

What type of vehicle or equipment is it? *

Vehicle make

Vehicle or equipment make *

Make not listed

Vehicle Model *

Enter the model or cluster family if known. Not Sure is okay.

Engine size or engine type optional

VIN optional unless requested later

The VIN can help confirm module compatibility, but you may leave it blank for now.

Part number on your original module

Part number on the replacement module, if you have one

What key or fob help do you need?

Choose the closest option. The next questions help confirm whether local service, programming, or mail-in fob repair may fit.

What type of vehicle is it?

Vehicle make

Make not listed

How does the vehicle start?

How many working keys do you have?

Do you already have a replacement key or fob?

Brand shown on the replacement key/fob

Part number or FCC ID, if shown

Is the replacement key/fob new or used?

Anything else about the replacement key/fob?

Can the vehicle be available locally if programming or testing is needed?

Cutting and programming normally require local service by arrangement. Mail-in may fit standalone fob board repair or compatibility review.

What is happening with the key or fob?

All-keys-lost support must be confirmed first.

Share vehicle details and whether the vehicle is available locally. Do not send immobilizer PINs, security access codes, passwords, or proprietary credentials in this public form.

What is wrong with the fob?

Anything else we should know about the key/fob?

Photos of the current key/fob and any supplied replacement help confirm compatibility. Do not enter security codes.

Console brand

Console model

Describe the console model

Model or serial number from the label optional

What is wrong with the console?

Odometer or operating hours

Part number on the cluster, if shown

What is wrong with the instrument cluster?

Is the display issue intermittent?

Has programming or replacement already been attempted?

Do you have a customer-supplied replacement cluster?

Will the vehicle be available if testing or programming is required?

What equipment is this from?

Manufacturer and model, if known

Board or part number, if shown

Fault or error code, if shown

Voltage or connection details, if you know them

What type of appliance is it?

What computer help do you need?

What type of computer is it?

What device are the files on?

Is the storage device inside an external enclosure?

Brand shown on the external case

How does the external case connect?

Model shown on the external case optional

Brand shown on the storage device

Brand not listed

Storage size, if known

Enter the storage capacity optional

Connector type, if known

What happened to the device or files?

Have you already tried file-recovery software?

Has this device been opened before?

Do you have another copy of the files?

Is the drive making unusual noises?

Which files are most important to recover?

Do not enter passwords, PINs, or encryption keys.

What device needs repair?

Power adapter or voltage details, if shown

Diagnostic trouble codes or fault codes, if known

Has this device been repaired or opened before?

Is there any visible damage?

Visible damage details

Describe the problem in your own words *

Tell us what needs repair.

Choose the repair category *

Contact information

Service details

Before you submit